Peter Kenney President Company Contact Information: BostonPete.com Post Office Box 9 Whitman, MA 02382 Tel: 1-800-730-0232 Fax: 617-249-1991 CustomerCare@BostonPete.com Payment for items are made to: ... See more : BostonPete.com Privacy Policy: BostonPete.com believes that your personal information -- including your purchases, email and residential addresses, and credit card data -- belongs to you. We collect this type of information when you provide it to us, but we do not rent or sell information concerning our customers to third parties. Return Policy: BostonPete.com will accept returns with a valid receipt, within 30 days of purchase. Returned items must be in resaleable condition and will be accepted only if unopened or defective. We will replace defective items with a new copy of the same item. Please note that we can process returns and issue refunds only for items purchased through our website. When returning items to our Customer Care, please write your name, address, phone number, order number, the reason for your return and any return instructions (such as a request for an exchange) on a piece of paper and include it in the carton. BostonPete.com cannot pay for return shipping charges unless we have made a shipping error. We will make every effort to process returned items within 7-10 business days.